Behavioral Healthcare Business Resources
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Behavioral Health Business Data Driven Decision Making

​Behavioral health care organizations collect a lot of data – on staff productivity, service recipient health outcomes, reimbursement rates, budgets and more – but do not always effectively use this data to make informed business decisions. Integrating data into your decision-making process when planning and enhancing your operations means learning how to accurately collect, catalog and communicate data. This course offers strategies for how to map out your data needs, create a data-driven culture and connect outcomes to organizational goals.

This is a self-paced course, one in which you progress at your own pace.
You may optionally earn 3.0 credit hours from NAADAC for completing this course.
This initiative is funded by the Substance Abuse and Mental Health Services Administration under Contract Number HHSS283201200001C.

Provider 360° is made possible through a partnership between these dedicated organizations:

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The database of materials to promote business acumen, known as “Provider 360°” was created by the University of North Carolina at Charlotte (“UNCC”) for Cardinal Innovations Healthcare (“Cardinal Innovations”), and Cardinal Innovations will be making the database available to public users through its website.
Nevertheless, Cardinal Innovations does not control or guarantee the accuracy, relevance, timeliness or completeness of information contained in Provider 360°, or in any of the websites or resources referenced therein. Use or reliance on such information is strictly voluntary on the part of the user.
Lastly, the inclusion of any materials and/or resources in Provider 360 does not constitute or imply an endorsement by Cardinal Innovations. The views or opinions expressed in any such materials do not necessarily state or reflect those of Cardinal Innovations.
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