Behavioral Healthcare Business Resources
New resources are posted regularly!


​Our Mission

To promote and support the sustainability of behavioral health providers through improved business management skills.

Our Approach

Today's behavioral healthcare providers are required to navigate a dynamic and continually evolving healthcare landscape and the complexity of Medicaid and public funding, while seeking to avoid staff turnover and dually manage both the business and the clinical sides of their practices. In order to address these challenges and improve the viability and sustainability of North Carolina's behavioral healthcare providers, Cardinal Innovations and UNCC have developed and launched Provider360°. Provider360° delivers practical business management tools, resources and trainings in a convenient, self-serve format.

Our Goals:

  • Provide behavioral health providers access to relevant and current information/resources
  • Support the development of business management skills
  • Promote business sustainability for agencies and Licensed Independent Practitioners
  • Inform providers about methodology that can achieve quality member outcomes
  • Prepare behavioral healthcare students with business skills needed for successfully entering the marketplace
  • Becomes a desirable industry-model of resources for behavioral healthcare providers
  • Foster a collaborative forum, supported by Cardinal Innovations and UNCC, that transforms the managed care of specialty populations.

Provider 360° is made possible through a partnership between these dedicated organizations:

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The database of materials to promote business acumen, known as “Provider 360°” was created by the University of North Carolina at Charlotte (“UNCC”) for Cardinal Innovations Healthcare (“Cardinal Innovations”), and Cardinal Innovations will be making the database available to public users through its website.
Nevertheless, Cardinal Innovations does not control or guarantee the accuracy, relevance, timeliness or completeness of information contained in Provider 360°, or in any of the websites or resources referenced therein. Use or reliance on such information is strictly voluntary on the part of the user.
Lastly, the inclusion of any materials and/or resources in Provider 360 does not constitute or imply an endorsement by Cardinal Innovations. The views or opinions expressed in any such materials do not necessarily state or reflect those of Cardinal Innovations.
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